D

Deficiency Management Tool

MRDC HTRA · Fredericton–Moncton corridor
WO #StatusPriorityStandardFindingLocationAssigneeDue

Work order

What the categories mean

Priorities, OMM series, and statuses — as defined by the OMM standards
Critical
Hours, not days. Immediate safety risk to the public or a structure — report/remove immediately, or fix within 2–48 hours (potholes, debris on the driving surface, flooding on pavement, unsafe bridge railings, hazardous expansion joints). These appear in the Immediate tab.
High
Days. Correct within roughly 2–10 working days of discovery (guiderail defects affecting safe operation, multiple damaged posts, signage defects).
Medium
This season. Repair by a fixed date in the year of discovery — typically September 30 or October 31 (single guiderail defects, shoulder edge breaking, slope erosion).
Low
Cyclical. Recurring programs on multi-year cycles (e.g. crack sealing every 4 years). The deadline is the current cycle's date.
Unset
Needs a human call. The rule is "as soon as practical" or requires a Professional Engineer's assessment first — priority and date are set at review.
100
Pavement — potholes, surface defects
200
Shoulders — paved & gravel shoulder maintenance
300
Drainage — ditches, culverts, catch basins, beaver control
400
Roadside — vegetation, fences, litter, slopes, sweeping
500
Structures — bridge decks, steel, concrete, joints, railings
600
Winter — plowing, sanding/salting, storm response
700
Assets — guiderail, ET terminals, lighting, signs, markings, barriers
800
Operations — patrols, communications, seasonal programs
New
Logged, not yet reviewed or scheduled.
Assigned
Reviewed — priority, date and owner set; in a division's queue.
In progress
Crew is actively working it.
Monitor
Being watched rather than repaired (legacy DMT vocabulary).
On hold
Paused — seasonal constraint, materials, or engineering input.
Resolved / Closed
Work done; the close date records when it was completed.
Verified
Completion checked in the field.
Cancelled
Withdrawn — duplicate or not an actionable deficiency.

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New deficiency

Logged through the same intake as Device Magic — deadline, priority and division are set automatically from the OMM catalog